Recently, we have had a some of our customers come to us with problems paying on our website using Paypal . We use PayPal as our payment gateway. You can use this even if you do not have a PayPal account by checking out as ‘guest’. If you have a Paypal account then feel free to log in to your account and proceed to payment.

We have created this step by step guide to show you how to pay through the website using Paypal, without having an account. We hope you find this useful but if you are still having difficulty then please call our office on 01924 444577 and we can take a payment through the phone or guide you through the online shop.

Shop - Pay
  1. Visit our Website homepage and use the top menu bar to select the ‘SHOP‘ tab. This will take you to our shop page with all the products you can buy online.
Product - Pay

2. Find the product you wish to buy, use the drop down menu and select your pack size or type (if applicable). Once you’re happy you have chosen the right product, click ‘ADD TO BASKET’

Add to basket

3. The product is now in your basket. Now you can see the red text ‘View Basket‘. Once clicked, this takes you straight to your basket.

basket - Pay

4. Welcome to your basket. This shows you everything that you have added to your basket and the total of your order. You also have the option to calculate shipping if needed. If you have a promotional code, enter it in the relevant box now. If you make any changes to your order make sure you click the button ‘UPDATE BASKET‘. Click ‘PROCEED TO CHECKOUT‘ to continue with your purchase.

Enter billing details

5. Fill in all your billing details, it also gives you the option to deliver to a different address than your billing address. It also gives you the option again to enter your promotional code if you have one.

Scroll to the bottom and you will see details about your order including shipping costs and VAT. You can chose to go through Paypal (this is ticketed as default) or you can chose to ‘DIRECT BANK TRANSFER‘. Please note if you chose to Direct Bank Transfer, we cannot ship your order until the funds have arrived into our bank account.

Next, read our terms and conditions then tick the box if you agree. If the box isn’t ticketed then an error message will appear because you can not proceed without agreeing to our terms.

Finally, click ‘PROCEED TO PAYPAL

Log into Paypal

Now this is the part people get unsure about. But don’t worry just follow these steps and you will be fine

6. If you have a Paypal account: Enter your details, press ‘LOG IN‘ and go from there

If you do not have a Paypal account: Click the button ‘PAY BY DEBIT OR CREDIT CARD‘. This means you want to check out as a Guest to make the purchase because you haven’t got an account.

Pay via Paypal

7. You will now to be sent to this webpage if you chose the ‘PAY BY DEBIT OR CREDIT CARD‘ button. This is what the Paypal Guest Checkout looks like. Simply enter all the required details and click ‘PAY NOW‘.

You have now completed your purchase on our website.

We hope you have found this useful. If you are still having difficulty then please call our office on 01924 444577 and we can either take a payment through the phone or guide you through the online shop.