MON-FRI 8:30 AM - 5:30 PM

Delivery & Returns

Your Delivery Options

Delivery prices

Standard deliveryNext working day (where products are available) when ordered before 3pmFree when spending over £150

Standard delivery

Standard delivery is a next working day service (where products are available), available Monday to Friday, excluding public holidays, when you order by 3pm

Express delivery before 1pm

We can deliver the next working day before 1pm weekdays for orders we receive before 3pm, Monday to Friday. Orders placed on Friday will be received on the following Monday (excluding public holidays). We cannot offer express delivery to the Scottish Highlands & Islands, Northern Ireland and other postcodes outside mainland Britain.

Please contact us for information on express delivery on 01924 444577.

Saturday delivery

You can arrange to have your order delivered on Saturday. Please contact our team on 01924 444577.

A signature is required on delivery, so please provide an address where someone will be able to sign for your goods. Sometimes we split your order across more than one delivery (because of stock availability) but we’ll only charge you once.

Scottish Highlands & Islands and Northern Ireland

Standard delivery3 to 5 working days£15.00

Overseas Delivery – (Europe – including the Channel Islands and rest of the world)

Deliveries are sent via International Recorded post. There may be local import duties to be paid on receipt of your goods that Gem Scientific Ltd is not liable for. Delivery to EU countries will take 3 to 6 working days. Delivery to any other country will take 7 to 10 working days. Please contact us for information on overseas deliveries on 01924 444577.

Order Returns and Cancellations

Details of our returns and cancellation policy can be found under Section 10 of our Terms and Conditions. For more information please contact us on 01924 444 577 or email